I have fucking had it up to here and I’m holding my hand up pretty fucking high. I’ll just say it’s colder in this bike shop than it is outside, I feel like the closing of Market, weeks before the cycling world will walk past it’s doors on a daily basis is a kick in the teeth to the Louisville cycling community in the least and clearly a shot in the foot of this shop. This bit on the Courier-Journal site is a disgusting woe is me, not my fault this business isn’t doing better bullshit cry of attempting to place blame where it doesn’t belong. You can’t blame the public for not supporting your fucked up business practices. I’ve tried to keep my cool, continue that mindset I brought back from Colorado, but I’m fed the fuck up. Maybe it’s the contradicting stories I’ve been fed, maybe it’s the aggravation of virtually never being listened to as an employee trying to help a small business succeed, I don’t know, I’m just fucking cold, pissed and let’s face it, scared. I’ve worked for this shop for 5 years, constantly asking why do we do it this way. Louisville is an over saturated bike shop market with too many little shops doing everything wrong. I don’t know everything, but I know this is a service oriented business and if you can’t offer good service in an inviting environment, you’re doing it wrong and I even while I have the confidence to provide some of the best service in the city, if people don’t want to walk into this shop it doesn’t even fucking matter. I take pride in what I do, I love it and every day I want to do my job better than yesterday, even here.
I just had to vent. Not sure what, if any backlash I’ll catch for this, but I’m losing my damn mind.